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Job Title Accounts Receivable Supervisor*
Location Elmhurst, IL*
*Position is based out of Elmhurst, IL
Department Billing Department
FLSA Status Non-Exempt
Shifts hiring Full-time


Superior Air-Ground Ambulance Service, Inc. is the largest independent, locally owned and operated Emergency Medical Service provider in Northern Illinois and Northwest Indiana, Michigan and Ohio.  We provide wheelchair transportation, Basic Life Support, Advanced Life Support, and Critical Care Ground Transportation; as well as Critical Care Rotary Air Transportation.   Much of our proven success is attributable to the exceptional, compassionate customer service provided by our employees.

Job Summary:

The Supervisor of Processing will manage the daily operations through reviewing reports and meeting with staff members. This position involves reviewing work performed by staff, exception reports, identification of barriers to reimbursement, and training staff as required.

Job Requirements:

To perform the job successfully, strong attention to detail is a requisite; an individual must be able to perform each essential duty satisfactorily. The following requirements are representative of knowledge, skill, attitude, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities:

  • Monitor status of unbilled claims perform all necessary actions in order to ensure claims are entered timely and accurately
  • Manage work flows and unbilled claims
  • Liaison with colleagues
  • Stay current with payor regulations
  • Train new employees as necessary
  • Ensure compliance of payors and HIPAA laws
  • Track employee timecards, time off requests, and vacations
  • Address any disciplinary issues or misunderstandings that arise, as well as compliments or commendations.
  • Enforce company policies
  • Conduct department meetings
  • Maintain a flexible schedule in order to be available for questions or issues that arise on a daily basis
  • Represent the company well both in appearance and performance
  • Perform verification or coding as necessary
  • Perform other duties as assigned
  • Provide vision for future innovations

 Qualifications:

  • Ability to multitask and solve problems
  • Detail oriented
  • Knowledge of medical terminology, payor specifications, and coding
  • Proven ability to influence a team
  • Ability to motivate employees to meet and exceed their goals
  • Ability to build, sort, and manipulate spreadsheets at an intermediate level in Excel
  • Ability to navigate related reporting software to drill down specified data via ad-hoc requests
  • Prior experience or education as an emergency services provider or healthcare management
  • History of self-driven, goal focused behavior
  • Certified Ambulance Coder designation preferred
  •  At least 3 years’ experience, education, or combination in a related health information management field
  • Strong verbal communication and written skillset

Superior Air-Ground Ambulance Service, Inc. is committed to attracting and retaining the best talent. We are an Affirmative Action/Equal Opportunity Employer.  Qualified applicants of all backgrounds are encouraged to apply.  M/F/V/D

 


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