Frequently asked questions
CandidateCare is compatible in Chrome, Firefox, Safari, Microsoft Edge, IE11; and accessible on most smartphones and tablets.
I submitted my application online. How do I know you got it and what do I do next?
The moment you click 'submit', we’ve got it. Make sure you continue through the other pre-hire documents. If you are not sure there were additional documents, CLICK HERE to learn where to find them. The next step is an HR representative will evaluate your submission and may invite you to the next step in the hiring process. Watch your e-mail!
I forgot my password.
From the careers home page, select 'Forgot Password?' link. Enter the email address you used when you applied and the system will send you an email with password reset instructions. Follow the instructions in the email to log back in.
Didn't receive an email? Please check your junk mail or spam folder.
I was only able to select one location or one position to submit my application but I would like to be considered for other locations. Do I need to fill out additional applications to be considered for other locations or positions?
Sort of. Whenever you select an additional position, you'll be directed to log in. After you do, you'll be taken to the online application. But you'll find that all of the information you entered before is saved. Review the information and check its accuracy. Then, select NEXT to advance through the application. You'll need to do this for all the pre-hire forms, but since all of the information is already saved, it doesn't take very long.
May I simply come in and submit my resume?
No. If you stop by, we'll have a computer set up for you to enter your application and to go through the various steps in our process.
May I have someone else complete my application?
If you need someone's help to complete the application, that's up to you. But bear in mind that when you sign the application (by entering your password), you are swearing that the information was provided by you and you have read the disclaimer. Your digital signature is as legally binding as your physical signature.
Email (email@example.com) or call us (1-800-385-1494 #2)